Frequently Asked Questions

At Artisan Horizons LLC, we pride ourselves on providing a range of products and hopefully we can inspire you, whether here for nails or for crafts! I create all my dip products with the customer in mind. 

Yes, I prefer email or text but I also have an answering service at (503) 917-5033. 

We cannot take returns on most products. If you recieve a damaged or ineffective product, contact us immediately so we can make it right!

We accept most major credit cards, including Visa, Mastercard, Discover and American Express. We also accept PayPal and Google Pay. 

Our shipping rate is a flat rate of 7 dollars on orders below $65. We offer free shipping for all orders above $65. We will have your order ready to be shipped within 2-5 business days. We use the US mailing system and we will send you the tracking number within 24 hours of shipping.  We do not offer international shipping at this time. 

As we try to make very few edits of our photos, sometimes the colors may appear off on your screen versus my screen. To better enhance the visual accuracy, we suggest turning off any screen manipulation of your device such as battery saving, screen vivid setting, and possibly other settings your device may have turned on.  Some glitters are very hard to take photos of and may also appear different in real life appearance versus a photo. 

Nail dip powder is made from an acrylic powder. It is applied in steps. The first step you will use a base coat, brushed on your nail, followed by the powder. This step is repeated 3-4 times to add strength to your nail. Nail dip liquid uses an activator to dry the layers of base coat. Once activated you then will finalize the manicure with a top coat. You do not need an UV/LED lamp for dip liquids. 

Doing your own nails at home, you will need to perfect the nail prep for long lasting manicures.  Generally dip nails will last a week, but they can last up to 4 weeks with excellent nail prep and primer. The more practise you do with your nails the longer they will last. Another tip for long lasting nails is to avoid getting product on your skin. Use a toothpick, dotting tool, or an orange stick to cleanup your nail edges after each "dip" of powder. 

File or buff the shine off of your dipped nails. Soak in acetone for removal. "Rice method" is my preferred removal process. 

In a well ventilated room: Buff or file off the shine from your nails. Fill a small microwavable bowl with rice. Microwave for 30 seconds or until warm. Fill a plastic baggy with acetone and a drop of olive oil. Place a coffee filter or paper towel inside the baggy. Put the baggy in the rice careful not to spill, top up. Place your fingers in the baggy and rub nails against the filter or paper towel. It should take about 10 minutes for removal. 

1. Nail prep! (remove invisible cuticle from nail, buff shine from nails, dehydrate and use a primer)

2. Apply Base coat

3. Pour powder over nail

4. Use a dotting tool, orange stick, or toothpick to clean up edges around nail

5. Dust off nail powder

6. Repeat until desired thickness (3-4 times) Cover less of the nail towards the cuticle and sides to prevent cuticle area from building up in product. 

7. Apply activator 

8. File nails and dust off excess dip powder

9. Apply activator and wait 1 minute. 

10. Apply Top coat quickly 

11. Apply second layer of Top Coat slower and more evenly

Chunky/Foil/Flake dips - additional step 6

Step 6. On your last repeat, shake the powder gently to rise up the "good stuff". Lay your finger down in the powder gently. Very carefully pat the glitter down with your finger. For more sparkle coverage you can repeat this step. 

1. Nail prep! (remove invisible cuticle from nail, buff shine from nails, dehydrate and use a primer)

2. Apply Gel Base coat

3. Pour powder over nail

4. Use a dotting tool, orange stick, or toothpick to clean up edges around nail

5. Cure nails  according to your lamps specific instructions (typically 60-90 seconds)

6. Dust off nail powder

7. Repeat until desired thickness (3-4 times) Cover less of the nail towards the cuticle and sides to prevent cuticle area from building up in product. 

8. If desired, wipe off Tacky Layer with rubbing alcohol and file nails. Dust off excess dip powder or wipe again with rubbing alcohol. 

9. Apply Gel Top coat 

10. Cure nails  according to your lamps specific instructions (typically 60-90 seconds)

Chunky/Foil/Flake dips - additional step 7

Step 7. On your last repeat, shake the powder gently to rise up the "good stuff". Lay your finger down in the powder gently. Very carefully pat the glitter down with your finger. Cure as normal. For more sparkle coverage you can repeat this step.